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FAQs

Frequently Asked Questions

You’ve got questions, and we’ve got your answers. Explore our FAQs below, and contact us to learn even more!

Are your Homes for sale?

No, our Homes are not for purchase. parcHAUS at Firewheel Parkway is a luxury rental home community. If you are interested in renting one of our homes, please contact the leasing office.

Can I pay my rent online?

Absolutely! Just click on the Resident portal link located in the navbar at the top, you will find a payment link once you have logged in.

Is the community gated?

While this community is ungated we do require the use of wireless fobs to enter any door within the community. We also offer direct access garages for some of our units as well as building garages for units that do not have direct access, these are available for a small increase to your monthly rent.

Does the property have onsite security?

Our property staffs an after-hours security guard to patrol the property from 7 p.m. to 7 a.m. each day all year round. In addition to this, every unit is equipped with a security system ready to be activated. WE offer a special rate through Brinks for monthly service, you can ask your leasing agent for more details.

Is there covered parking or garage parking?

Yes, in addition to the open-air spaces, we offer direct access garages for some of our units as well as nonattached garages available for a small increase to your monthly rent for units that do not have direct access garages.

Do the units have laundry hookups?

Every unit in our community comes with hookups for both washer and dryer. That said Our smaller units are set up for stackable washer and dryers while our larger units are built to accommodate side by side washer and dryers.

Do you offer short-term leases?

We understand that not everyone needs a long term lease so we offer leases as low as 6-months.

Is there a pool?

Yes! Our community offers a resort-style swimming pool complete with in water sundeck and loungers and an outdoor kitchen with grilling stations.

What breeds of dogs do you allow?

We love all dogs however we can only accept non-aggressive breeds weighing less than 45lbs.

Other than dogs what animals do you allow?

Our community allows our residents the option of bringing both cats and dogs to reside with them. Please see our extended pet policy for more information.

I have more questions, who do I call?

Our leasing agents are available 7 days a week during normal office ours and would love to hear from you. Please feel free to call us at 877-555-1212 or email us at leasing@thecollective.com or simply by filling out our contact form (https://beswifty.com/collective/contact/)

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